Product questions

We are happy to help you with questions about product suitability or application. Just give us a call for individual advice or send us an email. In addition, a binding application description is attached to each container.
In addition, of course, we have put a lot of information online. You can usually find technical information sheets on the products. directly at the product details. Details on consumption and processing are also given there.

General questions

Where did my order suddenly go? Why can't I register as a customer anymore? I can't find the information I'm looking for in the shop, what do I do now? Of course, it is not our goal that such or similar questions arise when visiting our online shop. But sometimes the Internet reaches its limits. Or our servers. Or our shop system after the last update. And then there they are - the questions.
There are no dumb questions. Therefore, do not hesitate to contact us by phone or email. Then we will help you further, without complicated contact masks, waiting loops or cryptic menu navigation.
Our customer advisors do not only help you if you have difficulties with your order. They are also the right contact for complaints, returns or requests for changes. And of course also for all questions about the application that affect our range.

How to reach us:

Sales: Tel .: +49 (0) 7164-9405 0 | Email: info@biofa.de
Shipping: Tel .: +49 (0) 7164- 9405 18 | Email: vertrieb@biofa.de
Accounting: Tel .: +49 (0) 7164-9405 30 | Email: d.ascherl@biofa.de